All products are custom-made based on customer-provided images.
Because of this, returns are only accepted under specific conditions.
1.Overview
2.Return Eligibility
We accept returns or refunds in the following cases:
The product is damaged during delivery
- The product has a manufacturing defect
- The wrong item was received
To request a return or refund, please contact us within 7 days of receiving your order.
3.Return Requirements
To process your request, please provide:
- Your order number
- Clear photos of the issue
4.Non-Returnable Cases
We do not accept returns in the following situations:
- Incorrect or low-quality images uploaded by the customer
- Minor color differences due to screen or printing variations
- Delays caused by shipping carriers or customs
5.Refund Process
If your request is approved:
A replacement product will be sent,
or
A refund will be issued to your original payment method
Refund processing time is typically 5–7 business days.
6.Shipping Origin
All products are produced and shipped from Shenzhen, China.
7.Contact Information
Email: Bobozzle@outlook.com
Phone: +86 13682423379